What we Do

Direct Services

  • Interpretation (medical and other interpretation)

    • In Lingala, French, Swahili, Spanish, Kinyarwanda

  • Help Schedule doctor appointments

  • Reading mails (Medical, Bills, Insurance etc.)

  • Making phone calls to reach out to different services (Hospitals, schools, landlords, appointments etc.)

  • Assistance with medical care referrals and navigation of support services

Outreach and Advocacy

  • We provide various family and individual assistance from the moment they are in the United States until they are self-sufficient. 

  • We work hand in hand with other agencies and resources within the community to better assist the immigrant and refugee communities. 

  • We provide housing advocacy, medical advocacy, language advocacy, work advocacy, and many more services. 

Navigate Social Services and Community Resources

  • Department of Health and Human Services (Food Assistance, Medicaid Education and application support)

  • Iowa Legal Aid

  • Schools (Waterloo Community Schools, Hawkeye, Hawkeye Metro Center, University of Northern Iowa)

Plans to Expand

River Arc welcomes new ideas, if there is a service or assistance that you, your family, or someone you know needs do not hesitate to let us know by using our contact information.